Emergency Med-Evac Vessel Response Service
Our service is available 24/7 365 days a year. We are based in Port Canaveral, Florida, which is one of the busiest cruise ports in the world. Our highly trained, professional and experienced response captains understand the importance of their job and understand that they are, “On Call For Life”.
Our emergency response boat is a 35’ Donzi ZF center console fast boat which is being propelled by twin outboard engines with a total of 600 horsepower and is designed to handle those off-shore and bad weather conditions.
What does your ship’s medical team do when a critical medical emergency occurs while underway and it is determined that a land based hospital with advanced life support care is needed immediately? Currently, if your ship is leaving or operating near Port Canaveral, the ship’s captain would arrange to either return to the berth in Port Canaveral or request a berth in Port Canaveral to unload the critical patient.
What is the cost of returning to Port Canaveral or making an unplanned stop in Port Canaveral?
1. Pilot, line handling, and dockage fees
2. Fuel expenditure to return or arrange for a berth
3. Casino not operational due to being inside state waters
4. Loss of Port of Call, if ship is behind schedule
5. Guests write reviews due to being upset over loss of Port of Call
6. Ship reimburses guest fees for the loss of Port of Call Excursions
7. Ship misses needed resupply at missed port
8. Ship arrives late to next port
With our service contract, your ship’s medical team or captain will now have the opportunity to notify our 24/7 dispatch and report the incident and request our assistance.
There are two scenarios that we plan for.
Scenario 1 – Ships under contract that are departing Port Canaveral.
Our on-call captain will have our response vessel operational one hour before the planned departure time of your ship. If a critical medical emergency occurs and it is determined that a land based hospital with advanced life support care is needed immediately. The ship’s captain or designee will contact our response captain via the VHF marine radio. At that time, the captain will make arrangements as to where and when to conduct a safe ship to vessel transfer.
Our emergency response vessel will then quickly and safely transport the patient to shore. Upon reaching the shore, we will carefully transfer the patient to our local paramedics with advanced life support equipment. Based on the patient’s condition, the patient can be transported to a local hospital by ambulance or to a trauma center by helicopter.
Scenario 2 – Ships under contract, operating offshore of Port Canaveral.
The captain or medical team will contact our 24/7 dispatch and relay all critical information. Based on the estimated time of arrival to Port Canaveral’s anchorage location, we will dispatch our on-call response captain to meet with the ship at a predetermined location. Once the ship arrives, we will conduct a safe ship to vessel transfer.
Our emergency response vessel will then quickly and safely transport the patient to shore. Upon reaching the shore, we will carefully transfer the patient to local paramedics with advanced life support equipment. Based on the patient’s condition, the patient can be transported to a local hospital by ambulance or to a trauma center by helicopter.